KoLab Digital Advisory Suite

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Designed to improve qualitative insight generation from existing KOLs and engage new ones while maximizing your ROI.

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Unlock Qualitative Insights and Maximize ROI with Ease

Navigating KOL engagement in life sciences can be a challenge. Traditional methods often lead to repeated participation from the same healthcare professionals (HCPs), leaving you struggling to connect with new voices. Ad boards are often hampered by logistical issues, while events face cancellations and inconsistent attendance.

Why the Disconnect?

For busy, digitally savvy HCPs, traditional advisory roles feel burdensome and unrewarding, often requiring them to sacrifice valuable personal time for minimal incentive.

Enter KoLab.

We tackle these challenges head-on by offering more frequent, shorter digital touchpoints that fit seamlessly into HCPs’ lives. Our tailored rewards resonate with their preferences, making engagement with KeyOps not just feasible but enjoyable.

Transform Your KOL Strategy

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Foster Deeper Connections:
Strengthen relationships through consistent interactions.

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Enhance Communication:
Improve pre-event preparation and post-event follow-up.

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Expand Your Network:
Attract and cultivate new KOLs effortlessly.

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Break Free from Limitations:
Scale your KOL community without geographical or scheduling constraints.

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Streamline Engagement:
Automate recruitment from a broader KOL pool.

Discover how KoLab can supercharge your KOL engagement strategy and drive impactful insights today! 

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Surveys

Track launch success metrics, assess Rx volumes & utilization + more! When you need quick quantitative insights, you can de-risk your marketing strategy with KeyOps. Whether it's short on-demand surveys or long form ATUs/AAUs, our software solution is flexible to meet your needs.

On Demand Insights (<15 min surveys)

Fast insights from your targets

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Fast Insights:
Quickly gather feedback from your target audience.

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Broad Appeal:
Engage a wide range of HCPs.

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High Response Rates:
Benefit from increased participation.

Longer Studies (ATUs & AAUs)

Deeper Insights

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Comprehensive Data:
More data specific to core centres and/or geographies lead to richer insights.

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In-Depth Analysis:
Gain deeper insights for informed decision-making.

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Consistent Benchmarking:
Track performance at a regular cadence.

Discover how KoLab can supercharge your KOL engagement strategy and drive impactful insights today! 

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KeyOps Performance Trackers

Real-Time Feedback. Smarter Strategy. Better Results.

In today’s fast-moving pharmaceutical landscape, success depends on your ability to adapt quickly and make data-driven decisions. KeyOps Performance Trackers empower both pharma marketers and field teams with continuous, physician-sourced insights—so you can optimize performance, refine messaging, and drive measurable impact across every channel.

For Field Force Effectiveness

Measure and Improve HCP Interactions

Your reps and MSLs are on the front lines - but how effective are their conversations? Our Field Force Performance Trackers deliver regular, targeted feedback from HCPs to help you assess rep impact, identify training needs, and drive consistent, high-quality engagement.

What You Can Track:

  • Quality and clarity of rep interactions
  • HCP perception of value delivered
  • Message delivery and recall
  • Comparison across reps, regions, or teams
  • Longitudinal performance over time

Key Benefits:

  • Enable data-driven field coaching and development
  • Track effectiveness across sales and medical teams
  • Identify territory-specific challenges and opportunities
  • Improve field execution and message pull-through

Use Cases:

  • Post-training or post-launch assessment
  • Ongoing field force quality monitoring
  • MSL value tracking
  • Executive dashboards for sales leadership

For Pharma Marketers

Track Campaign Performance and Message Impact

Are your campaigns resonating with the right physicians? With KeyOps Performance Trackers for pharma marketers, you gain always-on visibility into how your brand is performing - across messaging, channels, and market segments.

What You Can Track:

  • Brand and campaign awareness
  • Message recall and resonance
  • HCP engagement across digital, print, and in-person touchpoints
  • Competitive perception benchmarking
  • Pre- and post-launch campaign effectiveness

Key Benefits:

  • Optimize campaigns in real time based on real HCP feedback
  • Validate messaging before full-scale deployment
  • Understand what’s working - and what’s not
  • Share clear, visual performance reports with internal stakeholders

Use Cases:

  • Pre-launch message testing
  • In-flight campaign optimization
  • Brand health tracking
  • Competitive positioning analysis

Why KeyOps Performance Trackers?

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HCP Verified Insights

Feedback comes directly from practicing HCPs in your target specialties.

Speed to Insight

Get answers in days - not weeks - so you can act fast and stay agile.

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AI Powered Dashboards

Performance Trackers comes with the KeyOps AI-Powered Reports Dashboard which transforms raw HCP insights into actionable intelligence in real-time. This intuitive dashboard leverages advanced AI capabilities to automatically analyze qualitative and quantitative data collected from HCPs. With customizable views, export-ready visualizations, and automated summaries, the dashboard removes the manual burden of analysis and turns HCP feedback into strategic direction - all at the click of a button.

End-to-End Support

From KPI definition to reporting, our team helps you set up the right trackers for your business objectives.

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Ready to See Smarter Performance in Action?

Let KeyOps help you measure what matters—and act on it.

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Appraise

Measure HCP Satisfaction with Every OLA Event - Confidently and Effortlessly

As medical teams invest in high-quality Other Learning Activities (OLAs) to educate and engage healthcare professionals, one question remains critical: Are these events meeting HCP expectations and delivering value?

Appraise
is a purpose-built solution from KeyOps that helps Medical Affairs teams capture, analyze, and act on HCP feedback - so you can refine your strategy, demonstrate impact, and continuously improve your educational initiatives.

What Is Appraise?

Appraise is an easy-to-deploy, HCP feedback tool that captures structured, real-time satisfaction data after each OLA event. Designed specifically for the needs of Medical Affairs, it empowers your team to evaluate:

  • The overall quality and relevance of the content
  • The effectiveness of speakers and presenters
  • HCP engagement and satisfaction levels
  • Perceived educational value and practice applicability
  • Opportunities for future topic development

Whether you host webinars, virtual symposiums, or asynchronous learning modules, Appraise ensures every event delivers meaningful insight—not just good intentions.

Key Features

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Quick, Standardized Post-Event Feedback

Collect data within hours of your event with a streamlined, mobile-friendly feedback experience for HCPs.

Customizable Question Framework

Use our proven templates or tailor your own questions to align with learning objectives or strategic goals.

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Dashboard overview displaying a user interface with various data visualization options, including charts, graphs, and tables, allowing users to access and analyze data in one centralized location.

AI Powered Dashboards

Appraise comes with the KeyOps AI-Powered Reports Dashboard which transforms raw HCP insights into actionable intelligence in real-time. This intuitive dashboard leverages advanced AI capabilities to automatically analyze qualitative and quantitative data collected from HCPs. With customizable views, export-ready visualizations, and automated summaries, the dashboard removes the manual burden of analysis and turns HCP feedback into strategic direction - all at the click of a button.

Use Cases

  • Post-event evaluation of webinars, symposia, or virtual learning modules
  • Speaker performance benchmarking
  • Therapeutic-area-specific satisfaction tracking
  • Continuous improvement of Medical Affairs education strategy
  • Reporting on Medical Education impact to internal stakeholders

Want to seee how Appraise can elevate your OLAs?

Request a Demo

AI Powered Tools for Market Research

Customer Engagement Platform

Your annual KeyOps subscription includes access to a Customer Engagement Platform where you can view the results of your engagement whether it be a survey or advisory board KoLab.

Leverage Artificial Intelligence for In-Depth Analysis

KeyOps has integrated artificial intelligence (AI) for complex analysis in real time.

Advance your data analytics by asking the built-in chat a range of questions including verbatim thematic coding, correlation analyses, time series/comparative analysis and a fast search. We call this capability EngageAI, allowing you to walk away with key insights in a matter of seconds.

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Create your own data journey

Through our Customer Engagement Platform, you can access all physician responses and filter data by specialty, practice setting, location, and demographics. This interactive tool lets you uncover key insights quickly, without waiting for our team.

24/7 access

With our Customer Engagement Platform, your team can access survey results anytime, anywhere—no more searching through inboxes or requesting historical reports. Easily create multiple user accounts for instant access to current and past data across your organization.

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Data visualization

Our interactive Customer Engagement Platform generates responsive charts and graphs from your report data. Download visualizations for internal reports or presentations, making it easy to highlight key insights for stakeholders.

Export data

Download your research as a CSV file for quick uploads to your enterprise BI solutions like Power BI or Tableau.

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Comprehensive overview

Monitor all your KeyOps engagements from ONE dashboard. You'll see a comprehensive view of all draft, in-progress, and closed surveys, along with the number of physician responses received.

Schedule a Demo

Get in touch with a member of the KeyOps team to learn how you can make better data-driven decisions.